Shop Policies

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 We stand behind the quality of our natural skin care products and want you to be completely satisfied with your purchase.  If you are not satisfied with your purchase, please contact us within one week of receiving your order to initiate a return.

I am happy to do custom orders, please send me a message before placing an order.  

Make sure to read the ingredients to check for any allergies.  

Returns are handled on a case-by-case basis. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment.  You will receive the credit within 30 days or less, depending on your card issuer’s policies.

                                                                     We accept cancelations within 12 hours of the order. 

If you have any questions about our warranty policy or would like to initiate a return or exchange, please contact us at                                 Jennifer@KINutica.com.